Interactive Voice Response (IVR)


Kim Brown has been recording speech prompts for use on IVR systems & other forms of telephony for 20+ years. There is a true art to this form of recording, as it requires in-depth knowledge of speech flow patterns in order for the final project to sound like natural, conversational human speech – and Kim Brown is an expert!

Your IVR should be representative of your company – not just a call router. It may be the first encounter a potential customer has with your company and you want it to be a good one. A friendly, knowledgeable voice can make a world of difference in the way your company is perceived.

Interactive Voice Response Sound Clips


Play in sequence to get an idea of the way separately recorded prompts flow when connected by your system.

Speech Recognition


Upbeat


Personal banking assistant: wav | mp3

Which would you like: wav | mp3

OK, say your account number: wav | mp3

Got It – Moms Name: wav | mp3

Thanks: wav | mp3

For your account balance: wav | mp3

OK let me get that for you: wav | mp3

Knowledgeable and Friendly


Thanks for calling: wav | mp3

A few questions: wav | mp3

Options: wav | mp3

800 number: wav | mp3

Good-bye: wav | mp3

Basic Interactive Voice Response


Fnancial


Financial: wav | mp3

General Banking


Banking Choices: wav | mp3

Listen to these prompts separately

Current Balance: wav | mp3
Fifteen Dollars and…: wav | mp3
32 Cents: wav | mp3

Listen to these prompts separately

Account Balance: wav | mp3
Press One: wav | mp3

Now listen to the complete sentence as configured by an IVR system

Full Current Account Balance: wav | mp3

Now listen to the complete sentence as configured by an IVR system

Account Balance, Press One: wav | mp3